Streamline dealer management with a secure B2B portal. Real-time inventory, tiered pricing, order tracking, and automated invoicing for tile distributors and manufacturers.
Dealers can place orders anytime, from anywhere, without contacting your sales team. The portal displays dealer-specific pricing based on volume commitments, loyalty status, and negotiated agreements. Dealers can view their credit limit, available balance, and payment history in real-time. This self-service capability reduces your order processing costs by 70% while improving dealer satisfaction. Your sales team can focus on relationship building and strategic accounts rather than processing routine orders.
The portal automatically applies tiered pricing based on order volume and dealer classification. You can create custom pricing rules for different dealer segments — retail stores, contractors, commercial builders. Volume discounts encourage larger orders, increasing average transaction value by 40%. Dealers see their tier status and understand how additional purchases can unlock better pricing. You maintain complete control over pricing rules and can adjust them based on market conditions.
Dealers can see real-time inventory levels for each product, including warehouse location and expected restock dates. This transparency reduces order cancellations and enables dealers to make informed purchasing decisions. Dealers can set up automatic reorder points, so popular items are automatically restocked without manual intervention. Real-time inventory visibility also reduces support inquiries about product availability.
Dealers can track orders from placement through delivery. The portal provides shipment tracking, expected delivery dates, and proof of delivery. Dealers receive automatic notifications when orders are confirmed, shipped, and delivered. This visibility reduces support inquiries and improves dealer confidence. Dealers can plan their inventory and customer fulfillment based on accurate delivery dates.
Invoices are automatically generated and sent to dealers upon order confirmation or shipment. The portal integrates with major payment processors, allowing dealers to pay online with credit cards, ACH transfers, or purchase orders. Automated payment reminders reduce late payments and improve cash flow. Dealers can view their invoice history, payment status, and account balance in real-time.
Dealers can access their sales history, order trends, and performance metrics. You gain insights into dealer purchasing patterns, seasonal trends, and product preferences. Dealer performance dashboards show top-selling products, seasonal trends, and growth opportunities. You can identify underperforming dealers and provide targeted support. Predictive analytics forecast future demand based on historical patterns.
We analyze your dealer network, pricing structure, and operational workflows to design the optimal portal architecture. We review your current dealer management processes, identify pain points, and recommend best practices. We assess your integration requirements with ERP and accounting systems.
We develop your custom B2B portal with role-based access controls, custom pricing rules, and automated workflows. We integrate with your ERP system to sync inventory, pricing, and customer data in real-time. We build automated order processing, invoicing, and payment workflows.
We handle dealer account setup, training, and support. We provide comprehensive documentation and training materials. We assist with dealer communications and adoption. We monitor adoption metrics and provide ongoing support.
We monitor portal usage, analyze dealer behavior, and identify optimization opportunities. We run A/B tests on portal features and workflows. We provide monthly reports showing dealer adoption, order trends, and revenue impact.